Skills & Competencies for Facilities Manager

Facilities Manager job profile

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JOB SUMMARY for Facilities Manager

Manages the maintenance, construction, repair, and refurbishment operations of one or more facilities or properties.

JOB RESPONSIBILITIES for Facilities Manager

Implements policies and procedures that ensure the optimal functioning of buildings, grounds, and associated equipment. Monitors daily building operations of all systems, including mechanical, electrical, plumbing, HVAC, safety, and waste management to ensure reliability. Tracks work orders for quality, adherence to service standards, and budgeted guidelines. Trains supervisors and employees in best practices for maintenance work, service and safety standards, and local laws and regulations. Oversees vendors or contractors engaged for construction projects.

Facilities Manager SALARY RANGE

BASE 50%
$114,778
TOTAL 50%
$122,414
Job Level
M02
Job Code
MM18000033
Education/Degree
Bachelor's Degree
Reports To
Director

Facilities Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Facilities Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Facilities Manager

1 Industry Competency – HVAC
Proficiency Level -3
Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Describes basic issues to HVAC units and the possible causes.
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Level 2 Behaviors
(Light Experience)
Follows procedures in checking the ductwork and accessing the HVAC filter.
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Level 3 Behaviors
(Moderate Experience)
Performs periodic inspections to check all HVAC equipment and keep accurate log sheets.
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Level 4 Behaviors
(Extensive Experience)
Generates cost savings by recommending long-term needs and strategies for HVAC systems and components.
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Level 5 Behaviors
(Mastery)
Develops HVAC codes in adherence to the company’s requirements.
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3 Facilities Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facilities Manager
Proficiency Level - 4
5 Competency for - Facilities Manager
Proficiency Level - 5

10 general skills or competencies (Job family competencies) for Facilities Manager

1 Job Family Competencies – Operations Management
Proficiency Level -3
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
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Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
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Level 4 Behaviors
(Extensive Experience)
Oversees the operations departments to align with our organization's strategic goals.
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Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
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2 Job Family Competencies – Contractor Management
Proficiency Level -3
Skill definition-Selecting, managing, and analyzing contracted services to guarantee it meets the organization's facility operations and performance goals.
Level 1 Behaviors
(General Familiarity)
Explains the use of contractor management systems in monitoring contractor activities.
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Level 2 Behaviors
(Light Experience)
Informs the management of contractor complaints and maintains accurate documentation of contractor violations.
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Level 3 Behaviors
(Moderate Experience)
Performs risk assessments to monitor contractors' safety and implements appropriate action plans.
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Level 4 Behaviors
(Extensive Experience)
Manages the overall contractor management processes to ensure safe and efficient facility operations.
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Level 5 Behaviors
(Mastery)
Develops quality assurance plans and processes to ensure efficient field inspections and contractor audit collection.
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3 Facilities Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facilities Manager
Proficiency Level - 4
5 Competency for - Facilities Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Facilities Manager

1 Core Competencies – Business Acumen
Proficiency Level -2
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
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Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
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Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
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2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Gathers financial data to help support management in budgeting analysis and forecasting.
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Level 3 Behaviors
(Moderate Experience)
Prepares and reviews the annual budgeting process to ensure effective and efficient budgeting.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
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3 Facilities Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facilities Manager
Proficiency Level - 4
5 Competency for - Facilities Manager
Proficiency Level - 5

Summary of Facilities Manager skills and competencies

There are 1 hard skills for Facilities Manager, HVAC.
10 general skills for Facilities Manager, Operations Management, Contractor Management, Corrective Maintenance, etc.
13 soft skills for Facilities Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facilities Manager, he or she needs to be proficient in Business Acumen, be skilled in Budgeting, and be skilled in Planning and Organizing.

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